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Topic: customer-support
Frappe Helpdesk: Modern, Streamlined, and Open Source Customer Service
Frappe Helpdesk is a 100% open-source ticket management tool designed to simplify and enhance customer service operations. Built on the Frappe Framework and Frappe UI, it offers an intuitive interface and powerful automation features. This platform helps businesses efficiently manage customer queries and improve support response times.
Oct 12, 2025
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dnyHelpRealm: A Lightweight SaaS Support Ticket System
dnyHelpRealm is a lightweight SaaS support ticket system designed for freelancers and small teams. It enables customer support via email, ticketing forms, and API, managing requests through a robust ticket management system. Agents can handle tickets, manage groups, and utilize features like FAQ, multi-language support, and email notifications.
Oct 11, 2025
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